Volume 4, Issue 4, December 2020, Page: 71-77
Bureaucracy and Challenges in Digital Era: A New Concept of Information Technology Integration in the Archipelagic Country
Saiful Deni, Department of Administration Science, Universitas Muhammadiyah Maluku Utara, Ternate, Indonesia
Thamrin Husain, Department of Administration Science, Universitas Muhammadiyah Maluku Utara, Ternate, Indonesia
Aji Deni, Department of Political Science. Universitas Muhammadiyah Maluku Utara, Ternate, Indonesia
Received: Oct. 21, 2020;       Accepted: Nov. 3, 2020;       Published: Nov. 16, 2020
DOI: 10.11648/j.jppa.20200404.12      View  16      Downloads  32
This study discusses a new concept on the integration of information technology government management in the archipelagic country. Data were obtained from several websites and social media applications on government matters in North Maluku and surrounding areas. Qualitative analysis is performed on all data collected using the Nvivo 12 application. The study results show that the concept of digital governance augments services of age with the availability and advancement of technology, a strategic and practical public sector. Formulating roadmaps of community digital information systems and e-government include practitioners, online fiscal transparency, performance reporting, improving citizen participation, privacy issues in e-governance, elections via the internet, and E-government network at the local level governance level. E-Government is based on technology policy and digitization policy bureaucracy that is accessible to the community. E-Government regulations include open governance, privacy protection, social media, democracy, organization innovation, managerial efficiency, public service delivery, and citizen involvement. This new concept significantly addresses various government management problems towards the excellent and clean government, especially in an archipelagic country like North Maluku Province, Indonesia. This study requires ongoing studies on the evaluation and performance of government websites in encouraging openness, data availability, dynamic interactions, and accuracy of various data, users, and digital service systems.
Public Services, People Welfare, Clean Government, Bureaucracy Performance, E-government
To cite this article
Saiful Deni, Thamrin Husain, Aji Deni, Bureaucracy and Challenges in Digital Era: A New Concept of Information Technology Integration in the Archipelagic Country, Journal of Public Policy and Administration. Vol. 4, No. 4, 2020, pp. 71-77. doi: 10.11648/j.jppa.20200404.12
Copyright © 2020 Authors retain the copyright of this article.
This article is an open access article distributed under the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/) which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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